Shipping policy
Processing & Delivery Time
All Envelope & Co. products are lovingly handmade to order. Please allow 48 business hours for your order to be crafted and shipped. Business days are Monday through Friday, excluding holidays.
Shipping Methods
Orders are shipped via UPS. You will receive a tracking number via email once your order has shipped so you can monitor its progress.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Delivery Timeframes
Once shipped, delivery typically takes:
- Domestic orders: 3-7 business days
- International orders: 10-21 business days (customs processing may cause delays)
Please note that delivery times are estimates and may vary during peak seasons or due to unforeseen carrier delays.
Order Tracking
After your order ships, you'll receive tracking information to monitor your package. If you haven't received your order within the expected timeframe, please contact us at cherice@envelopeandco.shop.
Address Accuracy
Please ensure your shipping address is correct at checkout. Envelope & Co. is not responsible for orders shipped to incorrect addresses provided by the customer.