At envelope & co., we are committed to ensuring accessibility for all our customers, including those with disabilities. We strive to make our website and services inclusive, user-friendly, and compliant with applicable accessibility standards.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Accessibility Standards

Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognized globally as the benchmark for web accessibility, focusing on creating content that is perceivable, operable, understandable, and robust:

• Perceivable - Information and user interface components must be presentable to users in ways they can perceive
• Operable - User interface components and navigation must be operable
• Understandable - Information and the operation of user interface must be understandable
• Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

We continue our efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Known Limitations

While we strive for full accessibility, some limitations exist due to our e-commerce platform and theme functionality:

• Session Timeouts: Our website uses Shopify's standard session management, which may not provide advance warning before sessions expire. However, shopping carts are preserved for extended periods through browser cookies, minimizing the risk of lost progress during your shopping experience.
• Navigation Menus: Our dropdown navigation menus appear on hover and focus. While these menus remain visible while you interact with them (hoverable and persistent per WCAG 1.4.13), they may not include an explicit dismiss mechanism such as the Escape key. The menus close naturally when you move your cursor or focus away from them.
• Product Image Previews: Product cards display an alternate image when hovered. This is a visual enhancement that replaces the primary image rather than adding overlapping content, and all product information remains accessible without hovering. Clicking or tapping any product card will take you to the full product page with all images available.
• Currency/Region Selector: The currency selector dropdown follows standard platform behavior for disclosure widgets.
• Data Sharing Opt-Out Page: This page is automatically generated and maintained by Shopify to ensure compliance with privacy regulations (CCPA/GDPR). As a platform-managed page, we cannot modify its accessibility attributes. Any accessibility improvements to this page would need to come from Shopify directly.

We continuously evaluate these limitations and work to implement improvements where possible.

Feedback

We welcome your feedback on how we can improve accessibility for all users. If you have suggestions or encounter barriers while using our website, please contact us. We are here to assist you.

• Email: cherice@envelopeandco.shop
  

Thank you for shopping with envelope & co.. We are dedicated to providing an inclusive experience for all!